We want to help you grow a successful, sustainable physiotherapy practice. Private practice is a cut throat sector. Having all the knowledge, best equipment or nice rooms are just not enough to ensure people walk into your practice looking for your service.

Our business consultants are physiotherapist that struggles with the same things you’re wondering about. The best is, they’ve already paved the way, made the mistakes & learned where the pitfalls are that sabotage your practice.

Our goal is to offer you a community of Physiotherapists where we drive you to become a successful, sustainable business practice.


What is the definition of success for you? 5 million rand turnover? Happy staff & team members that you can rely on?  Reaching more patients? Spreading the word of the technique or specialty you have. What’s your picture of success?

Now, how do I measure it. Metrics & data is all we have to fall back to measure your goals. If we set a goal to get 20 new patients through the door in the next 30 days, now we can build on that. What are the changes we have to make to achieve your goal. We’ll set up a plan & start implementing immediately to get you on track. Then we’ll track your progress, and understand what needs to change to reach your target.

Medical Practice business success
  • Build a 5 Million rand business

  • Stop the new patient flat-line

  • Lead generation system

  • Hire the best Physio for your practice

  • Marketing plan

Practice management & consulting

Practice management

How do you handle your practice? From finances to how you deal with your staff. Are you the only one driving toward your practice’s goal, does your staff understanding what we’re working towards? Better patient care with follow up calls just to check up on them, or should they sell the products standing around in your reception? Have you briefed them, do they know what its for – Have you given space to take initiative to sell to the appropriate person.

Management is using the practitioners, admin staff & practice manager to drive your practice to grow – so that you don’t have to. Its a skill that must be learned. How you are doing thing, why its working, and how we can influence this process to get the best results.


Communication is all about speed & efficiency. A practice management system that does it all.

When you want to make decision to grow & expand your practice, you need a system that does it all for you. Set goals for how many treatments you perform each month, monitor how fast patients pay your accounts. Analyzing our practice’s health has never been easier.

Practice Business plan & Marketing strategy

Helping business owners make better decisions to become a more successful practice

Making decision is a journey that begins long before patients walk into your door. Understanding the process is key. How patients end up in your practice for you to fix their problem? You are your practice! The decisions you make in business are a reflection of all the decisions you’ll make in your business.

Practice management is all about making decisions. Are you making the right decisions? In business – this can be detrimental or beneficial to your practice. You don’t know what you don’t know.

We’re offering you the chance to get the inside secrets & advice that you can use to grow a sustainable successful practice.

There are hundreds of private physiotherapy practices in your province, none of them are running the same marketing, management & business model. You are the essence that brings a unique perspectives to old problems. Therefore, each business is special and won’t fit into a template what you’ve experienced or learned in private practice. What if we can coach you in the decisions you’re struggling with,  to give you a different perspective and broaden your view of what you’re missing.

Solo Practice

Working all by yourself brings it’s own benefits and challenges to run a lucrative business. Your contact time with patients are directly dependent on your turnover, but ‘admin’ could easily become a nightmare. Time for billing and following up on private liability accounts tend to be at the bottom of your list. No-one to check you up on allocations and payments are a daunting task to keep track of, we know.

Mainly you regularly run into a ‘capacity’ problem, not waving the time to bill, allocate and follow up. When last have you checked your debtors outstanding? What’s the ratio of your age analysis? Do you foresee a cash-flow problem? This is usually the frustration a solo practitioner are confronted with. Your first reaction is to work harder and longer hours to make up for the deficit, in essence – avoiding the problem.

Solo, alone, no-one to help. And waiting on a call for a medical aid rep just ads to the frustration. Not to mention the medial aid rejections due to ‘format’ problems (code is not in line with the description and price) is enough to drive you up the wall.

The biggest challenge you’ll face is not knowing what you don’t know…
Are you doing it right, or is there a better, faster less time consuming way of solving your problem. You need someone to soundboard your ideas & vision and give you perspective with relevant advice that is executable. Someone that understand what you do, where you are, and what you are working towards. You need a mentor that’s lived through what you’re going through right now, to learn from them.

Undoubtedly you need help… Hiring a receptionist or admin is too expensive for you to cover another salary, not to mention you’d still have to check up on their work. They’d be looking at you for guidance. It could leave you with less money in the bank, inefficient billing processes and more problems to fix.

Not a lot of budget to work with, because what happens then you go on holiday? No work, no income. We understand your position.

Legal compliance is the number one problem that we find in solo-practitioner’s practice. Overlooked and ignored, until a medical aid audit is imminent. Flaws in your generic Terms and conditions may make you vulnerable to a malpractice claim.

What if we can offer you the admin support you’ve been dreaming of? Not as expensive as your own receptionist, but you know the money is covered. If you don’t work, your turnover dips, and you pay us less. A Win-win.

Only you can make the decision to help yourself and get the help you so desperately need.
The perks of working for yourself


Don’t let our name fool you

Physio Billing started as a billing company for our founder’s practice. Our company has evolved, and so has our services. The model works, adaptable to your specific needs. Physio Billing is a platform for all outpatient rehab therapists – regardless of specialty, practice setting, or clinic size.


The best Billing Services

We are a specialized billing company that takes care of your practice’s account.

Occupational Therapist

School Practice

We care just as much as you do.

Speech therapists

Medical Aid

Do what you do best, you treat – we bill



Medical billing for your General practice

No matter the setting or size,

we work for you

Business Planning

Strategic, executable targets that takes your business to the next level

Practice Business Coach

Get a Business coach if you don’t know what you’re doing. Do you feel overwhelmed, like you’re juggling too many components of the business at once? What to do next? What needs my attention? Is this the right move? Should I hire her? These are the types of questions we enjoy discussing all your options, and we motivate why. In the end its all your decision, we lay out your options & quantify the risks.

If you have no idea where to start with marketing, planning, financial statements – the best investment you can make, is to spend time with a business coach to help you focus your attention on the pressing matters that your practice needs to thrive. Our Business coaches focuses on what’s important, broaden your vision & perspective to ultimately make better decisions to be a more successful practice owner.

Practice Consulting & Patient collections
Practice Business plan & Marketing strategy


You need someone that doesn’t think like you. Market what is comfortable with for your personality. Don’t expect us to give you 5 ads that you should market, there’s so much more to it. Each practitioner brings unique skills & experience that makes your practice unique. You are the business – there’s no template for you to copy & paste. You need someone that can see your strengths & bring out the best in your unique characteristics.

Marketing is not for everyone. Whether you’re networking on Facebook, influencer on Instagram or presentation at health clubs or gyms, or even conferences at a ‘health day’. The platform you use to market must be where your target market is.

Meaning “Where you market” is much more important that “how many” you are marketing for. Marketing platforms is where your practice can find your ideal patient for you practice & get your message heard. A Pelvic Physiotherapist has to decide between 1) discussion about post par-tum pelvic pain at a corporate wellness day vs 2) at a maternity ward & prenatal fitness classes.

The probability of patients coming to see her will be much higher when she talks directly to her target market. Which talk’s conversions will be higher. A bigger audience is not necessarily better. Targeting your marketing to your skills is more valuable.